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LAPTOP DOMAIN 

with mobile TekForce On Call!

 Laptop Domain with mobile Help Desk Techs on call can now provide quick response and disaster recovery services in order to help prevent downtime and give you the peace of mind that you desire. 

Help desk services is now one of the most critical, and most leveraged, components of an IT organization or any network of computers.  An effective and efficient support organization can mean the difference between exploiting technology and being burdened by it

Help Desk Teks offer technical support in 3 ways: Phone support for users to call for any quick questions or problems they may have, the second option, we offer On-Site support, and this done on per-need basis to long term positions on site in order to handle all your techincal support needs.  The last option is an online help desk. The online help desk is a great solution for small to medium size business who want to spend their running their business and not the IT department.

Online is where a user can submit a problem and assign a priority. The user is then put into a database where Laptop Domain Help Desk Teks will either act on the situation immediately or wait for proper further instructions. The online database and status reports are published online for the company to evaluate and print for their records. There are many customized plans we developed to meet your  needs. We are here to help you create a plan that will save you time, money and unnecessary down time.

Whether you're at home or at the office, LD help desk techs are on call and ready to help.   

Quick response emergency support service - 8 am to 8 pm and 7 days a week

     -- software malfunction, viruses, network/internet troubleshooting, no-power issues, LCD screen fix, printers, etc.

Disaster recovery solutions - Data recovery, backup, migration, protection, storage, and security.

     -- hard drive crash, blue screen, black screen or no video, red color graphics, loud noises, liquid spills on keyboard.

Phone tech support - Immediate solutions and minor problems.

Remote desktop support services - weekly and monthly plans for over-the-internet support services.

Home and small businesses - trustworthy, professional, and personable computer repair and IT services.

     -- Full service computer repair and IT support, 1 on 1 private computer coaching and instructions on softwares and how-to use your computer or laptops, and mobile tech support.

 

  We have over 12 years of expericnce in the computer I.T. services industry, 4 years of  Help Desk/IT in the Fortune 500 industry, 3 years of instructional computing and training for Gateway and CompUSA.  In addition to experiences, LD Help Desk techs obtained over 10 years of education in computer science, IT services, tech management, and hardware repair and maintanence. 

 

 

 

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